Shipping - Important!
are now shipped via the Canadian and USA Postal Services.
We no longer will ship via any courier services.
Customers who live in 'gated' communities where only couriers
should make alternative shipping address arrangements
Local orders can be picked up in person - please arrange
a time via EMAIL.
Very small, lightweight packages may not be shipped with a tracking #.
Otherwise, when your order is shipped, you will receive ONE OF THE FOLLOWING:
Confirmationn from PayPal including a tracking number.
An email from GillianCrackers with a tracking number.
MOST boxes take 2-12 business days to arrive at your home or business
unless you have requested and paid for Express shipping.
Didn't Receive your Box?
If you have a tracking number and have not received your parcel within the expected amount of time and have concerns about receipt after checking that tracking number online at: www.canadapost.ca.
PLEASE CONTACT YOUR LOCAL POST OFFICE.
PLEASE DO NO CONTACT US FIRST!
The responsibility for delivering your parcel rests with your post office and they are the best ones to help you. When you contact them, be prepared with your tracking # and the shipping date.
**** DELIVERY TIMES FOR REMOTE OR SMALLER DESTINATIONS ****
Smaller, out of-the-way or extreme northern communities may take longer for delivery! Holiday mail especially the 2 weeks before Christmas can be a bit slower.
For Hawaii, Alaska, NWT, Yukon, Nunavut and some areas within Labrador - please order extra early.
For delivery to Britain or Europe, please allow 2 full months MINIMUM. Christmas orders to the EU should be placed by September 15th at the very latest.
Smaller, out of-the-way or extreme northern communities,
may take longer for delivery!
For Hawaii, Alaska, NWT, Yukon, Nunavut
and some areas within Labrador - please order extra early.
Holiday mail especially the 10 days before Christmas can
be a bit slower.
For delivery to Britain or Europe, please allow 2 full
Christmas orders should be placed by September 15th at
the very latest!
Otherwise express shipping costs will be applied.